Free worksheet · InkDrift
FAQ and Policy Consistency Check
Compare what your FAQ says with what your policies say, and find the places they disagree.
How to use it
- Fill the third column with your own real facts — not what you meant to write.
- Mark any row you could not answer without checking something or guessing.
- Keep the finished page where listings, policies, and replies can all point at it.
| # | Item | Your answer |
|---|---|---|
| 1 | Return window stated in FAQ | |
| 2 | Return window stated in policy page | |
| 3 | Condition required for a return | |
| 4 | Who pays return shipping | |
| 5 | Refund method | |
| 6 | Refund timing | |
| 7 | Cancellation cut-off | |
| 8 | Damaged-on-arrival process | |
| 9 | Late delivery process | |
| 10 | Custom/made-to-order exclusions | |
| 11 | Digital product eligibility | |
| 12 | Sale item rules | |
| 13 | Shipping time stated in FAQ | |
| 14 | Shipping time stated in policy | |
| 15 | Handling time | |
| 16 | International delivery rules | |
| 17 | Warranty or guarantee wording | |
| 18 | Contact method promised | |
| 19 | Reply time promised | |
| 20 | Last updated date on each page |
What this is. A plain worksheet you fill in yourself. It is not software, not an AI tool, and it does not connect to any platform.
What it is not. No promise of rankings, traffic, sales, or fewer support messages. Nothing here is legal advice.
Made by InkDrift. No sign-up, no email required.