Free worksheet · InkDrift
Digital Product Delivery Checklist
Follow one real purchase from payment to opening the files, and see where a buyer could get stuck.
How to use it
- Fill the third column with your own real facts — not what you meant to write.
- Mark any row you could not answer without checking something or guessing.
- Keep the finished page where listings, policies, and replies can all point at it.
| # | Item | Your answer |
|---|---|---|
| 1 | Payment clears | |
| 2 | Buyer receives an order confirmation | |
| 3 | Receipt shows what was bought | |
| 4 | Download link arrives | |
| 5 | Link works when opened on a phone | |
| 6 | Link works when opened on a desktop | |
| 7 | Download does not expire before it is used | |
| 8 | File opens in the expected program | |
| 9 | File is not corrupt or password-locked | |
| 10 | Buyer sees what version or format they got | |
| 11 | Buyer knows what to do if the file will not open | |
| 12 | Buyer knows the update or re-download rule | |
| 13 | Buyer knows the licence or usage limits | |
| 14 | Buyer knows the refund position on digital goods | |
| 15 | Support address is visible at the moment of purchase | |
| 16 | Support address is also inside the receipt |
What this is. A plain worksheet you fill in yourself. It is not software, not an AI tool, and it does not connect to any platform.
What it is not. No promise of rankings, traffic, sales, or fewer support messages. Nothing here is legal advice.
Made by InkDrift. No sign-up, no email required.